SSPS -International Journal For Business Management & Research
Volume 2 Issue 2 July 2016
Article one
“Supply Chain Management is a success key of eBUSINESS”
by Swayam Sharan
Research Scholar At Noida International University Page 121-131
ABSTRACT
With an increased competition in the marketplace, one can observe an increase in product offerings in the market. This should lead to shorter product life cycles. It has therefore become essential for retail firms to better manage their supply chain process so that they can better control the supply and demand aspects of their product portfolio.
Full paper May be viewed and downloaded here
Supply Chain Management is a success key of eBUSINESS
Article Two
EMOTIONAL INTELLIGENCE :- LADDER OF SUCCESS –Research Article By Abhishek Bhardwaj -Research Scholar Noida International University Page 132-142
Abstract–
Emotional intelligence (EQ) is the ability to understand, and manage your own emotions in positive ways to relieve stress, communicate effectively, and it also include to understand others emotions to help and empathize with others, overcome challenges, and defuse conflict. Emotional intelligence impacts many different aspects of your daily life, such as the way you behave. Think and react with how you interact with others.
Full paper May be viewed and downloaded here
EMOTIONAL INTELLIGENCE :- LADDER OF SUCCESS
Article Three
Challenges Faced by Women Entrepreneur in Family Business- A Case Study
by Rekha Sharma, Assistant Professor, JB Knowledge Park.
Page 143-156
Abstract
Entrepreneurship is the act of being an entrepreneur or one who undertakes innovations, finance and business acumen in an effort to transform innovations into economic goods. This paper draws womenentrepreneurs in family business, and then identifies & addresses operational problems and challenges faced by women entrepreneurs in family business and how to mitigate those factors. Entrepreneurship is the state of mind which every woman has in her but has not been capitalized in India in a way it should be.
Full paper May be viewed and downloaded here
Challenges Faced by Women Entrepreneur in Family Business
Article Four
IMPORTANCE OF CUSTOMER SATISFACTION AND ITS IMPACT ON PROFITABILITY –Research Article
By Suhail Ahtesham Research Scholar Noida International University
Page 157-161
Abstract
Customer satisfaction plays an important role within any business setup. Customer Satisfaction is not only the leading indicator to measure customer loyalty, identify happy / unhappy customers, it also reduce churn and increase revenue for the firm.
It is also a key point of differentiation that helps you to attract new customers in today’s competitive business environments.
Through this article we intend to figure out reasons as to why customer satisfaction is so crucial for a business firm. We intend to analyse its impact on company’s productivity and the manner in which it impacts the profitability of a business.
We also try to analyze whether there is any trade off between customer satisfaction and productivity with in business.
Full paper May be viewed and downloaded here
Importance of customer Satisfaction